Customer Service
StreetSmart recognizes that possibly the single most important aspect of protecting yourself is having a reliable and helpful resource for any questions or problems you might encounter. This is why StreetSmart’s customer service is second to none. Providing you with friendly assistance when you need it the most, in an emergency.
All of our customer care representatives are ACB (Association of Credit Bureaus) certified. They have been extensively trained in dealing with the types of questions and problems that matter the most to you when dealing with credit or fraud issues. And our training doesn't stop at a simple certification. We continuously educate our representatives so that they are always current with new developments and procedures in the credit industry. Their performance is continuously evaluated with your security and confidentiality in mind.
We understand that your personal information is sensitive. For this, we use a secure database in storing consumer information. Each file is separate from the other and incorporates various security checks requiring authorization confirmation so that we can ensure only authorized parties are accessing your information. Additionally, we will only keep your credit report on file for a limited time. This also guarantees that the risk of exposure to this information from unauthorized personnel is limited.
To find out more about StreetSmart customer care policies, security measures or if you have any additional questions regarding services, please click here. Contact us today to receive the friendly helpful service StreetSmart members deserve.
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